Installed in: April 2018
Elevated high above the beautiful Vale of Porlock, Bossington Hall is an unusual property, where a beautiful and well-appointed stately home has been converted into very high-class self-catered accommodation with 15 guest rooms and 14 bathrooms. “The building pulls together modern comfort with 1920s elegance.”
Taking only exclusive-use bookings, the Hall has large public rooms as well as very generous bedrooms, making it a great venue for both family gatherings and corporate events alike. Owner Guy Dewdney purchased the Hall in 2016. He installed the Hub in Spring 2017 to reduce the risk of guests leaving the heating on high all week, resulting in not only excessive costs but also the likelihood of unexpectedly running out of oil.
Bossington Hall actively researched their issue of lack of control and discussed it online with other owners of large homes. They found that their property was too large for the majority of domestic systems on the market, and yet they did not use enough fuel to warrant the expense of a large Building Energy Management System (BEMS). They found that Control HQ was recommended on forums including Money Savings Expert.
Control HQ is unique - making it a market leader in what it can achieve. The system is designed to provide a solution even in the most complex buildings. Working with the client at the design stage generates a comprehensive understanding of the building and the real requirements of the client. Control HQ provides something that no other system offers: its USP is that all the historical data is recorded. Guy told us that, “With Control HQ you can see what it is actually doing”, adding, “The larger systems don’t seem to do the data recording at all!”
There were a number of factors considered.
Price was clearly one of them, but comparing the overall cost of other smaller systems, there was no great difference. Simplicity and speed of the installation process were important (it was installed in two days). Ease of use of the app was critical. Guy told us, “It is really good. All the stuff I need without the fluff.”
Bossington Hall wanted to make sure that communication and support would be clear and concise. They found from the outset that Control HQ have highly trained support staff who understand the system. Guy also said, “A UK first response team was a real plus”.
There were a number of factors considered.
Control HQ has been around for a long time and has established a good solid reputation. The knowledgeable staff, with a good understanding of the system, underpins this reputation. Guy told us that there are other companies which are either new to the market or do not offer the same level of expertise. He specified the system knowing that the system works well in buildings like his.
Guy said that he felt that, “The world of BEMS is very closed and you need to understand computer programming to be able to use it. The Hub comparison gives you more control and it is really easy to use.”
Having the historical data recorded means that Bossington Hall can evaluate the effectiveness of the Hub at any given time.
At this stage, they report comfortable savings of 20% off their annual bill. However, Guy said, “More importantly, it’s not only the savings, but how guests comment about how warm the Hall is now, which was never the case before”. He believes he could be saving more, but this was as much about giving extra comfort to guests, as saving energy.
Bossington Hall enjoy receiving positive comments from guests about how nice it is to have individual controls in their rooms.
Guy told us he was concerned that guests would play with the controls and he initially watched the system “like a hawk” to see if the temperatures needed adjusting.
He can now see if the system is boosted by a guest but has discovered that, in the main, it is left alone. This suggests that he is getting the room temperatures near enough right from the start.
Your message has been received and a member of our team will respond shortly. We appreciate your interest and will get back to you as soon as possible.
